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How do I use your service?

Step 1 – Prepare for pick up

Ensure that trash and/or recycling is ready for pick up:

  • All trash and/or recycling needs to be in a tied, kitchen sized (13 gallon) garbage bag
  • All trash and/or recycling needs to be in its respective container
  • Please, no loose items
  • Please double bag all diapers and pet waste
  • No sharp items, broken glass or needles
  • Please break down all cardboard boxes if they aren’t big enough to fit in the container
  • Nothing over 30 lbs., please

Step 2 – Place containers on your doorstep

  • You may place your containers on your doorstep starting at 6:00 PM
  • Pick up begins at 8:00 PM. Everything must be on your doorstep by that time to ensure service. 

Step 3 – Retrieve your containers

  • Your containers must be back inside your apartment by 9:00 AM the next morning. 
  • Our team is normally on property from 8:00 PM to 10:00 PM on a service night, so please don't bring your containers back inside before 10:00 PM at the earliest. 

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